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Warranty Terms and Conditions

Applicable Products:

  1. YAMAHA Petrol Conventional Generators, YAMAHA Petrol Inverter Generators, YAMAHA Diesel Generators, & AIRMAN Diesel Generators (Excluding YAMAHA ET-1 Generator):
    • 24 months or 1000 hours from the date of purchase by LAUGFS International (Pvt) Ltd or an authorized dealer, for the engine only (whichever comes first).
    • Other mechanical and electrical components (e.g., alternator and its components, starter motor, AVR, electronics panels, inverter panels, meters, indicators, etc.) carry a six-month warranty only.
  2. YAMAHA ET-1 Generator, YAMAHA MZ/MX Engines & YAMAHA Water Pumps:
    • 12 months from the date of purchase for the engine only.
    • Other components carry a six-month warranty.
  3. CHS Volvo/Eicher diesel generators, CHS Yanmar generators and all Other Generators imported and supplied by LAUGFS International:
    • 12 months or 1000 hours from the date of purchase by LAUGFS International (Pvt) Ltd or an authorized dealer, for the engine only (whichever comes first).
    • Other mechanical and electrical components (e.g., alternator and its components, starter motor, AVR, electronics panels, etc.) carry a six-month warranty only.

Warranty Limitations:

  1. Warranty is limited strictly to manufacturing defects.
  2. Warranty excludes the following:
    • Consumable items: Engine oil, oil filters, air filters, fuel filters, coolant, spark plugs, lubricants, grease, gaskets and seals, fuses, carbon brushes, fuel additives, cleaning agents, and any other similar consumables.
    • Wear-and-tear items: Drive belts, timing belts, wire harnesses, hoses, vibration mounts, clamps and fasteners, recoil starters, rubber parts, bearings and bushings, brushes, tires and wheels, chains and sprockets, mufflers and exhaust components, plastic covers or enclosures, filters in fuel/air systems, and other regularly replaced items.
    • Other items: Batteries, battery chargers, AMF panels, ATS systems, genset controllers, wiring looms, enclosures, switches, lighting systems, gauges, remote monitoring systems, external fuel tanks, transportation equipment, paint, decals, or any other cosmetic/aesthetic components.
  3. The warranty does not include product replacement.
  4. Cosmetic damages such as scratches, dents, frame damage, paint, or chassis issues are not covered.
  5. Damages caused by Acts of God or force majeure events (e.g., natural disasters, extreme weather) are not covered.
  6. Damages caused by site load anomalies (e.g., phase imbalance, harmonics, improper grounding) are not covered.
  7. Damages caused by rodents or other animals are not covered. Customers are responsible for preventing rodent damage.
  8. Corrosion due to exposure to sea breeze is not covered; customers must take preventive measures to minimize risk.
  9. The warranty is non-transferable and applies only to the original purchaser unless written approval is obtained from LAUGFS International.

Warranty Nullification:

  1. If the product is physically damaged due to mishandling, negligence, or misuse.
  2. If the generator is installed in a way that restricts access for servicing, maintenance, or repairs. (Refer to the user manual for clearance requirements.)
  3. If services, maintenance, or repairs are performed by unauthorized personnel.
  4. If the product is not serviced as per the user manual and no service records are maintained.
  5. If breakdowns or damages occur due to prolonged/incorrect storage or improper use (e.g., low ventilation).
  6. If the original warranty card is unavailable during a warranty claim.

Important Notes:

  • Decisions regarding warranty claims, repairs, and coverage are at the sole discretion of LAUGFS International (Pvt) Ltd, and shall be final and conclusive.
  • Customers are advised to strictly follow all operating and maintenance instructions in the user manual to maintain warranty coverage.